McShane - M: Organizational Behavior - 2e, solutions manual and test bank 0078029511
Instructor’s Manual to Accompany
M:Organizational Behavior 2/e
by Steven L. McShane and Mary Ann Von Glinow
Chapter 2:
Individual Behavior, Personality,
and Values
Prepared by:
Steven L. McShane, The University of Western Australia
CRITICAL THINKING QUESTIONS
1. An insurance company has high levels of absenteeism among the office staff. The head of
office administration argues that employees are misusing the company’s sick leave
benefits. However, some of the mostly female staff members have explained that family
responsibilities interfere with work. Using the MARS model, as well as your knowledge of
absenteeism behavior, discuss some of the possible reasons for absenteeism here and how
it might be reduced.
2. Suppose that you give all candidates applying for a management trainee position a
personality test that measures the five dimensions in the five-factor model. Which
personality traits would you consider to be the most important for this type of job? Explain
your answer.
3. People in a particular South American country have high power distance and high
collectivism. What does this mean, and what are the implications of this information when
you (a senior executive) visit employees working for your company in that country?
4. “All decisions are ethical decisions.” Comment on this statement, particularly by referring to
the concepts of moral intensity and ethical sensitivity.
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